Returns and Refunds
Returns
Our return policy lasts 60 days.
If 60 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to confirm receipt of your item.
We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed automatically to your original method of payment within a few business days.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, please first check your bank account again.
Then contact your credit card company — it may take some time before your refund is officially posted.
Next, contact your bank. Processing time can vary before a refund appears.
If you’ve done all of this and still haven’t received your refund, please contact us at contact@seysia.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please contact us at contact@seysia.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
Once the returned item is received, a gift card will be emailed to you.
If the item wasn’t marked as a gift, or the gift giver had the order shipped to themselves to give to you later, the refund will be issued to the original purchaser.
Return Shipping
Return shipping costs are the responsibility of the customer and are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
If you are returning an item worth more than $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item.